House rules

House rules

Dear guests,

We have set a number of principles and rules that we cordially please to keep in mind during your stay.

Rates. Tariffs vary according to room type for which you choose, availability, and the number of people in the room. At the end of the week and during the summer, the requests are very high. During this period and for certain packages offered, it is possible to request that the minimum duration of the stay be two or three days.

Childrenand extra beds. Children under the age of 6 who stay in bed with parents will pay 15 lei/ day breakfast supplement. For children over 6 years we offer an extra bed at the rate of 30 lei/ day. The presence of children must be announced, including their age, in order to pay for the value of the tourist services.

Maximum capacity for extra beds in a room is 1 (except for small double rooms where there is no room for extra beds).

Reservations. Reservations are made by phone 0720 202 777 or 0725 443 001. To avoid reservations that are not honored later, which prevents other tourists from benefiting from accommodation, reservations at Alis Pension are made exclusively with the payment of an advance. Your bank account and data will be emailed to you when booking. In the less demanded periods (in the extra season) reservations can be made by calling the customer 1 day prior to the start of the stay. Otherwise, cameras will not be retained.

Reservation canceled. For customers who pay for a stay in advance, cancellations can be made 2 days before stay for refund. If cancellation occurs less than 2 days before the start of the stay, the deposit will not be refunded.

Arrival and departure
Check in can be done from 14:00. The room will be released (check-out) before 12:00. Upon request, we can also honor the early check-in service (reception earlier than the aforementioned time) or late check-out (availability of the room later than the above mentioned time). Guests can leave their luggage at the reception desk in a space dedicated to this service at no additional cost.

Breakfast. Breakfast is served in the range: 08-10:30 a.m. (from Monday to Sunday). You can invite everyone to have breakfast with you, but it is imperative that every person invited to pay their value and comply with the rules of behavior. For non-hostel guests, breakfast costs 30 lei/ person.

The Alis Pension has only non-smoking rooms.

Pets. Pets are not allowed at the Alis Boarding House.

Parking space and cars. Alis offers 10 parking spaces, 3 in the courtyard and 7 in the backyard, our own property. Although we take all precautions, we do not take responsibility for theft or damage to our property. To avoid these inconveniences, do not leave objects inside your cars.

Environmental policy. Environmental protection is a permanent concern for us, so we promote a responsible attitude in this respect. Linen and towels change to two days of accommodation or at the customer’s request.

Fire protection. Customer safety is first, so we’ve taken all our safety and security precautions in the event of a fire. There is no missing drainage plan or hydrants and fire extinguishers located on the hallways.

Thank you for your understanding and wish you a pleasant stay at Alis Guesthouse!